1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact number, email address, address, date of birth, PAN/Aadhaar, bank details, etc.

• Loan-related Information: Loan application data, financial documents, CIBIL scores, income proof, employment details.

• Technical Information: IP address, browser type, device info, usage data collected via cookies and analytics.

2. How We Use Your Information

Your information is used for:

• Processing and verifying loan applications.

• Communicating about loan status, offers, and updates.

• Fulfilling regulatory/legal requirements.

• Improving our products, services, and user experience.

• Ensuring security and preventing fraud.

3. Data Sharing & Disclosure

We do not sell your personal information. Data may be shared with:

• Partner banks/NBFCs for processing loan applications.

• Regulatory authorities as required by law.

• Service providers who help us operate our business (under strict confidentiality agreements).

4. Data Security

We implement reasonable security measures (technical, physical, and organizational) to protect your data from unauthorized access, alteration, or disclosure.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described, or as required by applicable law.

6. Your Rights

You may:

• Access or update your information by contacting us.

• Request deletion of your data, subject to legal/regulatory requirements.

• Withdraw consent for marketing communications at any time.

7. Cookies & Tracking

We use cookies and similar technologies for analytics and to improve our website. You can adjust your browser settings to control cookies.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with a new “Last updated” date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:
Email: ankit@mudraserve.com
Address: A1/171 SECOND FLOO, JANAKPURI, JANAKPURI, A1
NEW DELHI, National Capital Territory of Delhi 110058
India